Thursday, March 29, 2012

Visitors' perception and preference of natural attributes

I recently read an study conducted by North Carolina State University that examined the importance of visitors' perception and preference of attributes natural settings, such as scenic views, trees, exposed roots, etc.  The whole study can be found at http://nrs.fs.fed.us/pubs/gtr/gtr_nrs-p-14/41-dorwart-p-14.pdf but for those who want a quick overview, here is my summary:



Title: 
Visitor Employed Photography: Its Potential and Use in Evaluating Visitors’ Perceptions of Resource Impacts in Trail and Park Settings.

Authors:
Catherine E. DorwartDept. of Parks, Recreation, and Tourism Management, NC State University
Roger L. MooreNorth Carolina State University
Yu-Fai LeungNorth Carolina State University

A qualitative study conducted by North Carolina State University examined “visitors’ perceptions and to determine how their perceptions affected over all recreational experiences along a 2.9 segment of the Appalachian Trail in the Great Smoky Mountains National Park” (pg. 307).  The study consisted of three parts: “a trail impact assessment of the target trail, a visitor employed photography (VEP) exercise, and a brief post-trip interview”; however this specific portion of the paper focused on the VEP exercise (pg. 307). 

 The paper begins by explaining how park and trail managers are usually responsible for both protecting natural resources and providing the appropriate public enjoyment of those resources.  The authors address the responsibility of understanding the visitor perceptions and experiences through surveying, interviewing, and assessing written material.  Popular visual methods used in the study were photo elicitation, in which 35mm or computer modified photographs are used to evaluate “visitors’ preferences, acceptability of impacts, or standards of quality”; and VEP exercises, to assess “visitors’ perceptions of parks and other recreation places…and to explore the processes inherent in participants’ outdoor experiences (pg. 307).  The authors support the use of these methods by citing photo elicitation studies conducted by Kaplan and Kaplan (1989), Manning et. al. (1996), Kim et al. (2003); and VEP work by Cherem and Driver (1983), Cherem and Traweek (1977), Loeffler (2004), and Taylor et. al (1995). The VEP portion of the “grounded theory study” conducted along “a high-use segment of the Appalachian Trail (AT) in Great Smoky Mountains National Park (GRSM)” with the intention of focusing specifically on GRSM visitors and their recreational experience (pg. 307).  The site location was selected because it “exhibited…a natural trail with a variety of resource conditions, well-traveled, scenically beautiful, and allow[ed] for a variety of uses” (pg. 309).

The second part of the paper addresses the background of the study, noting that many previous studies of people’s “evaluations, conceptualizations, and relationships with the natural environment (in particular perception and preference in relation to experiences of nature, landscape, and the environment) have been guided by a landscape perception paradigm” (pg. 307).  The authors argue that this paradigm helps identify why certain things like scenic views, pathway design, and social and environmental conditions are perceived as either negative or positive to the overall experience ( pg. 307).  They support this idea by stating that Ndubisi (2002) clarified that the study of landscape perception “seeks to understand human values and aesthetic experience in order to take them into account in creating and maintaining landscapes that are socially responsible and ecologically sound” (pg. 308).  Essentially, the ideology of landscape perception is a belief that people prefer settings that meet their needs, function well, successfully interpreting their environment (Kaplan and Kaplan 1998).  According to work by Taylor et. al. (1995), it is also necessary in environmental perception research to accept perception as a dynamic interaction between humans and the environment that is intricately “linked to the whole psychology of the observer and immersed in the environment that is experienced” (pg. 308).

In the third section of the paper, the authors describe current methods of conducting the study.  They explain that even though a majority of the study was employed on-site as open-ended interviews and close-ended surveys, some of the data was collected off-site through mailed questionnaires, post-trip interviews, written evaluations, photo elicitations, and videos.  The authors reveal that on-site methods were the most advantageous because they “provided the most realistic exposure to the impacts being evaluated” (pg. 308).  They also noted that some respondents were distracted by scenic views or other attributes that prevented them from evaluating specific impacts.  The authors explain that using photos may keep the respondents more focused but it also changes their perception of impacts because they cannot consider other factors.  Even though site visits may be the most advantageous, photographic evaluations may be more economical and convenient.  The authors explain research by Kellomaki and Savolainen (1984) and Shuttleworth (1980) that used photographs extensively in landscape evaluation studies, confirmed photographs as an adequate substitute for on-site visits.  However, they go on to reveal work by Zube et. al. (1974) found that photographs cannot display non-visual impacts like sounds or feelings.    Emotions associated with being on-site cannot be assessed in photographic evaluations.
As an alternative to photographic evaluations, the authors turned to VEP, which takes the camera from the research and places it in the hands of the visitor to capture the “dynamic perceptual interaction as it happens, without redefining the visitors’ recreation experience” (pg. 309).  Researchers (Cherem and Driver 1976, 1983) have discovered that the visitors’ responses directly relate to on-site visits.  Research by Taylor et. al. (1995) also revealed that VEP has the potential of significantly reducing experience intrusion by other distractions.

In the VEP methods section of the paper the authors explain that their methods were adapted from previous VEP studies by Kim et. al. (2003), Lynn (2000), and Taylor et. al. (1995), to request that participants take photographs along the trail, document the locations of photos and experiences in a booklet, and participate in an interview upon completing their trip.  The goal of this method was to capture the images of objects or locations in the environment that had the strongest influence on the visitor’s experience (pg. 310).  The log booklet provided the researchers with the visitor’s intents regarding the elements that were photographed.  The authors discuss how “Once the data sets were compiled, the researchers began a process of constant comparative analysis, which involved open
and axial coding” (pg. 310).  They describe that the data was coded and counted for each photograph to determine which qualities of the trail (i.e. scenic vistas, trees, exposed roots, people, etc.) were photographed the most.  Once this data had been coded, it was then categorized by attribute.  The results revealed that both sets of photographs (attributes visitors liked and disliked) show similar perceptual themes —“nature-oriented details, scenic values, management influences, presence of
other people, and depreciative behavior” (pg. 311).

Scenic values ranked second most important perceptual theme in the study.  According to the results, it was evident that the main reason people went hiking on the Newfound Gap trail was to appreciate the scenic views.  Previous research data supports this statement, revealing how
“visitors prefer scenic vistas, restorative settings, and sites along the water’s edge.  These elements seem to affect the perception of visitors’ surroundings and of the trail environment or landscape.  Therefore, this was the second most photographed element. One middle-aged male hiker—who had once visited this trail many years ago—found joy in the “high altitude vistas” writing, “It’s one of the reasons I chose this hike [for the] inspiration (hey I’m a pastor—inspiration is my business).” An older gentleman agreed. It is the “vista with [the] clouds… beautiful expansive views [I am] in awe…unfortunately you can hear the vehicles on the road below” (pg. 312).
The authors continue by explaining the other perceptual themes in great detail.  They discuss how using the VEP approach gave the participants control of the situation and provided better results that previous methods.  The authors argue that, “While there is a large body of knowledge on biological and physical assessments of recreation impacts, very few studies have examined visitors’ perceptions of the trail environment and how resource conditions affect visitor experiences.  However, information on visitor perceptions is integral to carrying out both parts of the National Park Service’s mandate” (pg. 312) To improve natural resource management, it is essential that the National Park Service understand how visitors perceive nature so that they can identifying critical areas and designing better facilities to enhance the visitor’s experience.

This study reminded me of the importance of visitor surveys.  In the past, landscapes, facilities, and trails have been ignored because they do not address the needs of the Park’s visitors and management.   This study confirms that visitors want to experience places with both functionality and purpose.  Places that people can connect are generally the areas where people create the most memories and where they can interpret their surroundings.  However, when these iconic places begin to suffer from insufficient planning and funding, the visitor experience deteriorates.  The authors of this study (and previous studies) reveal that most people who visit the Great Smoky Mountains National Park, particularly trails along Newfound Gap, are particularly attracted to the nature oriented details and the scenic views.  The study concludes by arguing that consideration must be given to visitor’s perceptions and preferences so that natural resources are both adequately protected and enjoyed.

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